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Terms of Service

Terms of Service

Effective Date: June 29, 2025

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Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Kanata Computer Onsite ("we," "us," or "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Services

We provide point of sale (POS) retail and computer support services including installation, repair, maintenance, and consultation as described on our website. We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. Payment and Pricing

All prices for services will be provided in advance where possible. Payment terms will be specified at the time of service agreement. You agree to pay all fees for services rendered in a timely manner.

4. Customer Responsibilities

You agree to provide accurate and complete information necessary for us to provide the requested services. You are responsible for maintaining backup copies of your data as we are not liable for data loss.

5. Limitation of Liability

To the maximum extent permitted by law, Kanata Computer Onsite shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our services.

6. Intellectual Property

All content and materials provided on our website and during service delivery are the property of Kanata Computer Onsite or its licensors and are protected by intellectual property laws.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date.

Contact Information

If you have any questions about these Terms or our Privacy Policy, please contact us:

Kanata Computer Onsite


Email: kanatacomputeronsite@gmail.com
Phone: 437-997-5004
Address: 830F Roger Griffiths Ave, Stittsville, ON, CAN, K2S3A9

Click here to fill out a service or quotation request

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Our Services

Opening Hours

(By Appointment Only)

Contact Us

(By Appointment Only)

- In-Home Computer Service

- Support For All Consumer Products

- Windows PC/Desktop Support

- Specailty Board Level Repair Service

- Hacked or Compromised PC's

- Commercial Business Support

- Retail POS Equipment Support

- Board Level Repairs (Appliances & Consumer Electronics)

Click Here For Complete List Of Services

Retail & In-Home Areas We Provide Service To

Central Ottawa & Nearby Communities:

  • Downtown Ottawa

  • Centretown

  • The Glebe

  • Sandy Hill

  • Old Ottawa South

  • Old Ottawa East

  • Lowertown

  • Vanier

  • New Edinburgh

  • Rockcliffe Park

West Ottawa:

  • Kanata (North, South, Lakeside, Beaverbrook)

  • Stittsville

  • Carp

  • Richmond

  • Bayshore

  • Westboro

  • Hintonburg

  • Mechanicsville

  • Crystal Beach

  • Lincoln Heights

  • Britannia

  • Queensway Terrace North/South

South Ottawa:

  • Barrhaven

  • Manotick

  • Greely

  • Findlay Creek

  • Riverside South

  • Nepean (incl. Centrepointe, Craig Henry, Merivale)

  • Hunt Club

  • Greenboro

East Ottawa:

  • Orléans (Fallingbrook, Avalon, Chapel Hill)

  • Gloucester (Beacon Hill, Blackburn Hamlet, Pineview)

Surrounding Towns & Rural Communities:

  • Almonte

  • Carleton Place

  • Arnprior

Mon - Fri: 8am - 8pm

Sat - Sun: 10am - 6pm

830F Roger Griffiths Ave

Kanata, Ontario, Canada

K2S-3A9

Tel: 437-997-5004
KanataComputerOnsite@Gmail.com

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